Case studies explain the problem, the technical work completed and the recorded outcome without publishing client, property or installer identities.
Evidence in practice
An inspection identified multiple windows and doors manufactured below the required opening height, together with finishing, colour and design concerns. The matter later concluded with a refund exceeding £20,000.
Publication standard
Client names, addresses, contact information, exact dates, installer identities and unnecessary property details are excluded. Every case depends on its own contract, evidence and circumstances. A previous outcome does not predict the outcome of another matter.
Next step
The initial case review can help determine whether the documents support further technical investigation.