Initial Case Review
A clear first step before spending money on a full inspection or report.
The initial case review helps confirm whether your issue looks suitable for DMR support and what level of service is proportionate.
What is included
A structured review of the basic facts
Document check
Review of the quote, contract, specification, guarantee, emails and photographs provided by the client.
Issue classification
The case is grouped into likely installation, specification, mis-selling, product failure, planning or snagging categories.
Recommended route
DMR confirms whether the next step should be document review, site inspection, formal report or solicitor support.